CoServ Electric! DO NOT USE THEM! Uncooperative, unfair, overpriced, rude! Corinth Texas

Be careful when you are picking your electric company. Do not use CoServ Electric. We live in an apartment that is co-op and we have no other choice but to use them. It is mandatory and I think that is not only wrong but abusive. We have been living where we are now for over a year and at one point we had a hard time with our finances (keep in mind this was the only time). Instead of work with us at all or give us a chance, they disconnected our power. I understand this would always be the case with any company, but when we had it reconnected we had to pay the reconnect fee, our bill AND the regular deposit AGAIN! We ended up paying over $300. When you call to talk to them at all they are extremely rude and treat you with no respect. It was disgraceful. I lived in another apartment before this one and they used another company and we never had such mistreatment or neglect from the customer services and if we had a problem at all they would work with us. I wish we could use them now but we are stuck with Coserv and they know it so they don't have to treat you with any care. You basically have to pay their fees or have no power. Its just wrong

Skkyblue1826
Frisco, Texas
U.S.A.