Complaint Review: CoServ Electric - Corinth Texas
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- CoServ Electric 7701 S. Stemmons Corinth, Texas U.S.A.
- Phone: 940-321-7800
- Web:
- Category: Electrical Services
CoServ Electric Worst customer service. They don't value their customers. Corinth Texas
*Consumer Suggestion: Let's fight together!
*UPDATE Employee: Ellen in Rhome - please contact me
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
We have lived in our home for 5 years now. Unfortunately we are not deregulated. So we can't choose like many other Texans. We are stuck with a company that obviously knows this. And they take advantage of that situation. We have run ins with this company several times. There have been times where our check has taken 2-3 weeks to post and we have gotten cut off. Everytime you get cutoff you have to pay all that is due, even if part of it isn't due till a week or so, plus a $70 reconnect fee as well as pay the same deposit as you normally would have to when you first get service. Even though you have been in your house and been a good customer for years.
Once before we figured out we weren't deregulated we tried to go to TXU. Well they accepted our application but later called to tell us otherwise.
Anyway, back to the reason for this report. This company has the worst customer service. Even for my neighbors who do no wrong they talk to them like they are trash. They know they have us trapped like pigs..........where else are we gonna go. So therefore they take advantage of every situation they can. They don't work with you if money is tight. Pay or the lights are off. No exceptions.
If you are looking to buy a house in Texas. Make sure you have choices in your electric.
Trapped
Rhome, Texas
U.S.A.
This report was posted on Ripoff Report on 03/27/2008 12:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/coserv-electric/corinth-texas-76210/coserv-electric-worst-customer-service-they-dont-value-their-customers-corinth-texas-321631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Consumer Suggestion
Let's fight together!
AUTHOR: Angry Customer - ()
SUBMITTED: Monday, January 12, 2015
Sign my petition and help me share my petition. This petition will go to Washington. Strenght in numbers!
https://www.change.org/p/every-year-thousands-of-homes-have-their-electric-service-disconnected-with-very-limited-options-and-severe-penalties
William
#1 UPDATE Employee
Ellen in Rhome - please contact me
AUTHOR: Kat - (U.S.A.)
SUBMITTED: Tuesday, June 10, 2008
Dear Ellen in Rhome,
I work for CoServ on the PR Communications Team, and I am so very sorry to learn of your difficult experiences as our member. As a cooperative, CoServ places a very high value on member satisfaction, and I would consider it a privilege to research your account to determine what went wrong with your billing (and ensure that you don't encounter problems in the future).
CoServ processes payments sent to our lockbox dailyin fact, a courier from our bank delivers mail from the post office to the bank seven times each day to ensure prompt posting. I would appreciate the chance to apologize and determine a cause of the problem with your payments, and I hope that you will be willing to contact me to provide me with some details so I can identify your account.
And, I also want to refer you to a video titled "Why don't I have choice in electric providers?"(http://www.coservelectric.com/about_coserv/videos/ChoiceB.wmv.) that explains the advantages of belonging to an electric cooperative. Now, more than ever, with the rising price of electricity, being protected from spikes in the spot market keep CoServ members' rates stable.
Your confidence in CoServ Electric is very important to us, and we would be grateful for the chance to regain your trust.
Thank you,
Kathryn Gloria
CoServ PR Communications
7701 S. Stemmons
Corinth, Texas 76210
940.321.7840
Related Reports
02:56 PM
03:42 PM
05:15 AM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
