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Report: #1379515

Complaint Review: Costa Del Mar - Daytona beach Florida

  • Submitted:
  • Updated:
  • Reported By: Marcus — Wharton Texas USA
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  • Costa Del Mar 2361 mason avenue suite 100 Daytona beach, Florida USA

Costa Del Mar Costa Sunglasses Falsely claiming damages to returned sunglasses to avoid refunding me Daytona beach Florida

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 I ordered a pair of costa sunglasses online, however they did not fit my face. I sent the glasses directly back to the returns address on the costa website. After three weeks of waiting for a refund, the returns director Wendy Woodard falsely stated that the lenses were scratched to avoid refunding my money. I stated on the phone that the returns facility had possession of these glasses for three weeks and I had not received any contact from the company about the damages. I have not received these glasses back or a refund and when I call they tell me to contact Fed Ex about the damages and lost package. This customer service and returns facility is a joke. Won't be purchasing any more apparel from Costa Del Mar!!

This report was posted on Ripoff Report on 06/16/2017 11:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/costa-del-mar/daytona-beach-florida-32117/costa-del-mar-costa-sunglasses-falsely-claiming-damages-to-returned-sunglasses-to-avoid-1379515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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