Creditone Bank Credit Cards Warning - They scam you for fees Las Vegas Nevada

What a scam. I send automatic payments from my bank to theirs. I still owed an additional $29 by 12/31/2016 due to underpayment.  I cannot pay online through their website, it kept kicking me out back to main page. I called 3 times to customer service, one hung up on me, the second said they cannot accept an additional payment over the phone because I’ve already paid earlier in the month, I would have to mail it in (and get hit with a $35 late fee per their website), then they said they would have to charge a $9.95 processing fee for a payment over the phone…I wouldn’t be calling them if their website payment system worked. Called 3rd time and asked for supervisor, took 11 minutes to get a stupid $50 payment posted to my account but “we’ll waive the $9.95 processing fee by phone this one time”. Well, fix your website so people can pay online. This is how they get extra fees…make it difficult or nearly impossible to pay so you get hit with late fees and processing fees. We need a class action lawsuit against these people.