Report: #1469674

Complaint Review: Credo Mobile - San Francisco California

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  • Reported By: Jim — Honolulu United States
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  • Credo Mobile San Francisco, California United States

Credo Mobile Credo Mobile San Francisco Ca They are deceitful in their billing and lie regarding payments made San Francisco California

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I called a week before my contract ended, actually one day. I asked what I would need to do to get an iPad put into my account. She said I would need to add a line, and noticed my girlfriends line hadn’t been used in the last 3 months. I explained she was in New Zealand caring for her sick mother. She suggested we cancel that line, and use it for the iPad. I said I wasn’t sure about that, she might come back home and need her phone. No no, we will cancel that line and use it for the iPad she says. Ok no problem.

I week later I checked my bill and it was 360 dollars. They charged me an early termination fee one day before my 2 year contract expired, despite the lady never saying a word about any fee, and it being her stinking idea. Furthermore, when I called to deal with it, they magically said that I had forgotten to pay two months during my two year contract. I have paid every month, religiously. I looked at my bank statement and it clearly shows a payment where they say I didn’t make one. I feel like these guys are just really dirty, downlow, lying bastards. I’m not sure if they will credit me for those payments, but trying to get away with it in the first place is pretty gross. Do not sign up with this company. You will be sorry.

This report was posted on Ripoff Report on 12/16/2018 11:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/credo-mobile/san-francisco-california/credo-mobile-credo-mobile-san-francisco-ca-they-are-deceitful-in-their-billing-and-lie-reg-1469674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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