Complaint Review: Crscr - Rhode Island
- Crscr Rhode Island United States
- Phone:
- Web: Crscr.com
- Category: Internet Services
Crscr Checkfreecreditreport Crscr.com Steals money Rhode Island
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I signed up for the free trial and forgot to cancel by one day. I called the customer service number and spoke to 3 representatives. I called in and stated I want to cancel my membership and get a refund for the $39.90 charge on my account. The first girl I spoke to proceeded on telling me we gave you an additional month free and have you checked out the rewards we are offering you.
I advised her that I did not want the services any longer and to cancel memebership. I verified all my information with her (email address, phone number, last four of credit card number, and address). She put me on hold stating that she is cancelling the membership. I waited for 30 minutes and she never got back on the line. Eventually I got tired of waiting and hung up. I called right back and got a guy. I said the same thing to him and he hung up on me. I called again and spoke to another guy and asked to speak to a supervisor due to not getting anywhere. Keep in mind that I’m starting to get irritated.
He stated that he was a supervisor. I told him my problem and he said we are not able to provide you a refund due to logging into the website today. I told him that I only logged in to get the phone number to call. He said that you authenticated the account and we cannot issue a refund. I contacted my bank and disputed the charges and cancelled my card. I’m just waiting for the refund to go through. I would not recommend getting going to checkfreecreditscore.com or crscr.com. This site is a total rip off and everything that is on there can be seen on creditkarma.com . They will not cancel your membership even if you call in prior to the free trial ending or process a refund if you are one day late.
This report was posted on Ripoff Report on 12/29/2017 08:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/crscr/rhode-island/crscr-checkfreecreditreport-crscrcom-steals-money-rhode-island-1419851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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