CRSCR Took money out of my account for a towing fee, I didn't sign up for. RI

I noticed on my bank statement that CRSCR was on my account for a pending perchase, which I didn't know about, so I called the number and they said it was for a towing fee of $39.90. At the time of the call, they weren't open, but the computer said it was for towing. 

I looked back through the last few months of bank statements and have notice this has been going on for four months. I have no knowledge of this purchase of any towing package.

Just called them back, said I signed up for a credit score trial for a $1.00, then didn't cancel the subscription so they started to charge my account the $39.90 for this service. Just cancelled it, but they aren't going to refund any of my money.  Also offered the towing package again.