Report: #947213

Complaint Review: CSA Travel Protection - San Diego California

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Ripoff Report is Xcentric Ventures

Submitted: Wed, September 26, 2012
Updated: Fri, September 28, 2012
Reported By: geezette — Tacoma Washington United States of America

Author Not Confirmed

Why?

CSA Travel Protection 5251 Viewridge Ct San Diego, California United States of America

Phone: 800-541-8670
Web:
Category: Travel Services

CSA Travel Protection refused airfare refund San Diego, California

*UPDATE Employee: No medical recommendation for business class

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When I contracted atypical pneumonia while on a cruise from Budapest to Prague,I was admitted to a Prague hospital, via the ICU, from 05/22/2012 to 05/28/2012. My trip insurer, CSA Travel Protection, failed to ensure that I received adequate medical care and overcharged for an upgraded air fare return to the US. On arrival at SeaTac Airport 0n 05/29/2012 I went directly to the ER at Tacoma General Hospital and was admitted immediately. The economy allowance is $4,174.30. Without my knowledge my sister in Seattle was told she had to pay $4,984.77 for an upgrade to business class, which she did. CSA refuses to refund the price of the economy ticket.

This report was posted on Ripoff Report on 09/26/2012 08:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/csa-travel-protection/san-diego-california-92123/csa-travel-protection-refused-airfare-refund-san-diego-california-947213. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

No medical recommendation for business class

AUTHOR: CSA Travel Protection - (United States of America)

SUBMITTED: Friday, September 28, 2012

POSTED: Friday, September 28, 2012

In this case, travel by business class was not medically recommended, so it is not covered by the policy. We proudly stand behind our products and services, offering a 10-day free look on all our travel insurance plans. CSA is committed to its customers and holds an A+ rating from the Better Business Bureau.

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