Complaint Review: Culligan - Ann Arbor Michigan
- Culligan 3735 Plaza Dr Ann Arbor, Michigan U.S.A.
- Phone: 734-662-5665
- Category: Plumbing
Culligan Water Conditioning Water Softener ripoff Installation in Violation of Building Code Ann Arbor Michigan
*Consumer Comment: Michigan Plumbing Code Requirements to Water Treatment Installers
*Author of original report: I wasn't aware of the building code requirements at the time of installation and Culligan's salesman and technician
*Consumer Comment: Interesting
*Author of original report: Better make sure the your building inspector agrees
*Consumer Comment: I Got Outstanding Service from Ann Arbor Culligan
*Consumer Suggestion: Contact Your Local License Board
*UPDATE Employee: Who to call for help
I contacted Culligan about installing a water softener in early 2006. We subsequently signed a contract and they came to my house and installed the required units.
Three weeks ago, during a plumbing inspection related to an addition to the house, the inspector saw that the installtion was done improperly and issued a citation. The building code calls for a backflow preventer be installed on the main water supply line and an expansion tank on the hot water heater. He mentioned that only liscenced plumbers are allowed by code to make new installations of water softeners and that Culligan's technicians do not have any sort of plumbing qualifications to do they installation that they did.
I spoke to both the Operations Manager (who came to our house) and the Genral Manager on four seperate occasions. The Operations Manager acknowledged that the code calls for the indicated backflow preventer and and expansion tank, even though they did not serve any value. He promised to contact the building inspector and contact me which he never did depite numerous messages left with him. I escalated to the General manager at the office who also indicated he would investigate and respond, which he never did. I called him back and he repeatedly said Culligan is authorized to do the installation that they did even though it was in contravention of the building code. He finally said that it was the homeowner's responsibility to know the building code and to make arrangements for a proper installation. It appears they are blatantly performing installations and hoping not to get caught.
Ann Arbor, Michigan
This report was posted on Ripoff Report on 11/30/2006 03:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/culligan/ann-arbor-michigan-48108/culligan-water-conditioning-water-softener-ripoff-installation-in-violation-of-building-co-223100. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.