Cutevivi They took my money and sent me nothing but excuses for non delivery. shenzhen Anhui, CHINA shenzhen Anhui, CHINA

I am being ignored by the company, even thoush they cashed my check 2 months ago.   Here is the correspondence and I sent them an email yesterday and the day before with o reply.  I just want my money back.

• On Saturday, April 7, 2018, 4:50:12 AM EDT, cutevivi <cutevivi@chenrei.com> wrote:     Hello,
  Thank you for choosing Cutevivi.com.
  Your order was shipped on 10th,March. It will take 8-30 days to get to you. Could you please wait for a few more days?
  Thank you for your purchase and have a nice day!
  
  Yours,
  Customer Service Department
  Cutevivi.com ------------------------------------------------------------------ 发件人：Cutevivi (Shopify) <mailer@shopify.com> 发送时间：2018å¹´4月6æ—¥(星期五) 01:40 收件人：cutevivi <cutevivi@chenrei.com> 主　题：New customer message on April 6, 2018 at 01:40 AM       You received a new message from your online store's contact form. Name: DONNA BANKS-BEY Email: dbanksbey@yahoo.com Phone Number:   Body: Order #CV18370...Was Processed March 7, 2018.. tracking is by DHL, but I have not received it yet. Do I receive a refund now? Thank you. My other email address is nuwurld7@yahoo.com Please Help.        

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