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Ripoff Report | Cyberdefender Review - , Internet - Cyberdefender doublemyspeedcom
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Report: #523313

Complaint Review: Cyberdefender - Internet

  • Submitted:
  • Updated:
  • Reported By: Don — Naples Florida United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Cyberdefender Internet United States of America

Cyberdefender - DoubleMySpeed.com said they would speed up my computer for $39.95. First without my knowledge they charged me $54.95, then they had thier technician tell me I needed special supp Internet

*UPDATE Employee: Response from CyberDefender

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Cyberdefender aka doubleyourspeed.com, said they would speed up my computer for $39.95.  First without my knowledge they charged me $54.95, then they had thier technician tell me I needed special support for $224.  I said no and they loaded a malware virus into my system that has completely destroyed my computer. These people are real dishonest scumbags.

This report was posted on Ripoff Report on 11/13/2009 08:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cyberdefender/internet/cyberdefender-doublemyspeedcom-said-they-would-speed-up-my-computer-for-3995-first-523313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Response from CyberDefender

AUTHOR: CyberDefender - (United States of America)

POSTED: Friday, January 22, 2010
CyberDefender Corporation would like to apologize for any difficulties you have encountered with our company.  CyberDefender operates 24 hours a day, 7 days a week, and we have technical support staff located all over the world. A large number of our techs are based in the US. 

We recommend that you contact our headquarters at 866-793-0454.  
We will be happy to help you resolve any issues or problems you are having.
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