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Report: #4281

Complaint Review: Cybersonic Toothbrush - Dominguez Hills California

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  • Updated:
  • Reported By: Verdi NV
  • Author Not Confirmed What's this?
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  • Cybersonic Toothbrush 685 W. Victoria Street Dominguez Hills, California U.S.A.

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The Cybersonic Toothbrush sales for over $100. When we purchased it via phone from a tv add, we were promiced free brush replacement for life, every three months. Just received the first replacements, cost, $14.60. This is free?

Customer Service, 1-310-222-6906, not toll free, is just a recording of how they are over-run by calls, there will be a 15 to 30 min. wait. Comparable item in Department stores cost $20. I have tried for two months to get through to no avail.

I am stuck in a wheelchair, am unable to speak more than two or three words at a time due to a stroke I suffered.

I am 47 yrs. old. Shopping on the phone or web is so easy, but, it is also too easy for some people to rip me off. If I tried to
call, what could I say to them but, "Um, I, um, you," I know what I want and need to say, but the words do not come out.

Thank-you for giving me a place to voice my concerns.

Thanks for all your help.
Debra J. Winters

Click here to read other Rip-off Reports on CYBER SONIC

This report was posted on Ripoff Report on 01/24/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cybersonic-toothbrush/dominguez-hills-california-90220/cybersonic-toothbrush-tv-advertisment-consumer-rip-off-another-victim-4281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#6 Consumer Comment

I Love My Cybersonic

AUTHOR: Joe - ()

POSTED: Sunday, April 28, 2002

I've owned my Cybersonic for about 2 years now and I absolutely love it! It has worked great, and I have even told friends how much I like it. I receive the free toothbrushes AND the whitening gel and the total cost, including shipping, is only $13.60 every 3 months. I have never been overbilled.

I feel bad for these folks who have had problems with this product, or their customer service. Keep trying to get through to their toll-free number 800-770-7525, or write them a letter. I believe they are a legitimate company, and aren't out to intentionally rip-off their customers.

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#5 Consumer Comment

I Love My Cybersonic

AUTHOR: Joe - ()

POSTED: Sunday, April 28, 2002

I've owned my Cybersonic for about 2 years now and I absolutely love it! It has worked great, and I have even told friends how much I like it. I receive the free toothbrushes AND the whitening gel and the total cost, including shipping, is only $13.60 every 3 months. I have never been overbilled.

I feel bad for these folks who have had problems with this product, or their customer service. Keep trying to get through to their toll-free number 800-770-7525, or write them a letter. I believe they are a legitimate company, and aren't out to intentionally rip-off their customers.

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#4 Consumer Comment

I Love My Cybersonic

AUTHOR: Joe - ()

POSTED: Sunday, April 28, 2002

I've owned my Cybersonic for about 2 years now and I absolutely love it! It has worked great, and I have even told friends how much I like it. I receive the free toothbrushes AND the whitening gel and the total cost, including shipping, is only $13.60 every 3 months. I have never been overbilled.

I feel bad for these folks who have had problems with this product, or their customer service. Keep trying to get through to their toll-free number 800-770-7525, or write them a letter. I believe they are a legitimate company, and aren't out to intentionally rip-off their customers.

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#3 Consumer Comment

I Love My Cybersonic

AUTHOR: Joe - ()

POSTED: Sunday, April 28, 2002

I've owned my Cybersonic for about 2 years now and I absolutely love it! It has worked great, and I have even told friends how much I like it. I receive the free toothbrushes AND the whitening gel and the total cost, including shipping, is only $13.60 every 3 months. I have never been overbilled.

I feel bad for these folks who have had problems with this product, or their customer service. Keep trying to get through to their toll-free number 800-770-7525, or write them a letter. I believe they are a legitimate company, and aren't out to intentionally rip-off their customers.

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#2 Consumer Comment

Another Ripped Off Victim

AUTHOR: Sheila - ()

POSTED: Tuesday, February 12, 2002

I purchased a Cybersonic toothbrush not even 6 months ago for 100.00 and it is now sitting next to me on my desk not working. I cannot get anyone on the 1-800 number that is on the customer service number to call.

I keep receiving toothbrushes every other month that is being billed to my credit card that I cannot get the charges to stop. I am receiving two sets of brushes and being billed for them.

When I ordered the toothbrush they billed me for two brushes (over $150.00) and when I called them to tell them about it I have never received a credit yet on my credit card.

I cannot reach anyone to even get a replacement and we are certainly looking for someone to talk with about this fly by night company that has taken our money and ran!

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#1 0

I have had countless problems with this company

AUTHOR: - ()

POSTED: Sunday, December 30, 2001

They filed the following rebuttal to the above Rip-Off Report:

Their name: craig rosenzweig

Their relationship to the company: Another victim

Rebuttal:
I have had countless problems with this company. Their consumer service is the worst I ever seen. I have been missed billed and have had countless product shipping problems. I have also reported this compnay to the BBB.

Even after the reporting the problesm continue to occur
I will be refiling with the BBB and will be asking for a full refund

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