Report: #1315281

Complaint Review: Cynosure - Westford Massachusetts

  • Submitted:
  • Updated:
  • Reported By: Mlss M — Brooklyn New York USA
  • Author Not Confirmed What's this?
  • Why?
  • Cynosure 5 Carlisle Rd Westford, Massachusetts USA

Cynosure RIP OFF!!! Westford Massachusetts

*General Comment: Me too - going through the same thing

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

A year after buying 2 cynosure elites, I receive a call from Lalli to extend a purchase agreement for 10k. She assured me that I can cancel this contract within 30 days. I went ahead and signed. Few days later my machine went down and I called cynosure where they informed me they have noone available and I had to wait 2 days. I explained that before signing an agreement I was told the tech will be here within 24hour period, which was a lie! I spoke with Lalli and leah to cancel my agreement since I had to use 3rd party to fix my laser. I was assured they cancelled my services untill 9 month after I receive a call from debt collector that I owe cynsosure monies. THIS IS INSANE!!! I called cynosure but they told me they have no record of me canceling the contract. This is unreal! I have to pay for a contract that I've never used and canceled just because they have no record!!! The bottom line THEIR CUSOMER SERVICE IS HORRIBLE! DO NOT DEAL WITH THIS COMPANY! THERE ARE PLENTY 3rd party that are doing great job in servicing lasers! Cynosure sucks!

This report was posted on Ripoff Report on 07/06/2016 01:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cynosure/westford-massachusetts-01886/cynosure-rip-off-westford-massachusetts-1315281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals


#1 General Comment

Me too - going through the same thing

AUTHOR: - (United States)

POSTED: Thursday, May 03, 2018

 Right now I'm waiting for their reply on maybe fixing my situation but I'm going through the same thing! What happened after they sent it to collectors? Did you get it resolved?

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now