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Report: #341511

Complaint Review: D-Link - Internet

  • Submitted:
  • Updated:
  • Reported By: lancaster California
  • Author Confirmed What's this?
  • Why?
  • D-Link www.dlink.com Internet U.S.A.

D-Link rebates not received Internet Internet

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I applied for a $99.99 rebate in January '08. I was supposed to receive a check within 4-6 weeks. Instead, 6 weeks later, I received a card requesting further proof of purchase even though I meticulously followed the submission requirements from the beginning. I did send the extra proof and waited another 6 weeks. I still did not have my check, so I called the rebate department. I was told that everything was in order and I would be receiving my check within 4 weeks. I waited 6 weeks before i called again. At this point, I voiced my frustration when I was again told that I would be receiving my check in 4 weeks. At first, the rep told me that she would not be able to expedite my check. When I complained some more, she said she would expedite it and I would receive it in 15 days. I waited 4 weeks before I called yet again and was told that I would be receiving my check in 4 weeks. At this point, I became rather infuriated and asked to speak to a supervisor. He told me that he would personally make sure my check was mailed the next business day. He said that I could expect it to be in my mailbox in 5-7 business days. That was about 15 business days ago. I have not received my check. According to D-Link's rebate inquiry site, my rebate in still on the second step of 4 "(1. resubmission, 2. processing, 3. check approved, 4. check mailed). I can't believe a word D-Link's customer reps. say to me anymore. I am wasting my time calling them just to hear lies and lip-service. So, I am taking a different route and contacting every organization I can to make others will be aware of D-Link's ludicrous ethics.

Ben
lancaster, California
U.S.A.

This report was posted on Ripoff Report on 06/18/2008 09:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/d-link/internet/d-link-rebates-not-received-internet-internet-341511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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