Complaint Review: DazzleSmilePro - Internet
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- Author Not Confirmed
- DazzleSmilePro Internet United States of America
- Phone: 800-528-6214
- Web: Premiumwhitepro.com
- Category: Credit Card Fraud
DazzleSmilePro PremiumWhite, Ultrifreshwell, Prostinehelth, Improvehealth BIG SCAM... Be careful!!!!!!! ,Internet
*UPDATE Employee: Hello,
*Author of original report: Another charge found!
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I read on the internet that using a combination of DazzleSmile gel & Beverly Hills Smile gel can result in bright white teeth(like the Dentist office)! I went to the recommended website & entered the information for a free sample with a $1.95 S & S fee via my credit card. The company was DazzleSmile; aka Dazzlesmailepro aka Premuim White etc.,. The second company mentioned above did not accept my info, so I did not rec'd there sample product! I rec'd the Dazzlesmile gel in a silver pen applicator about 10 days later... & did not have a chance to use it. I rec'd a phone call from the company (Dazzlesmile) asking if I was inerested in purchasing a full tube of the product. I explained that I hadn't used it yet & will call if I felt neccessary. The following month I rec'd another gel pen whitener from a company named: PremiumWhite? I was puzzled. I still haven't used the 1st gel whitener & who is this Co.! This is month three & I was reviewing my credit card statement & noticed charges for the last three months : $87.62 x 3 times + a Foriegn transaction fee of $2.62 for each month? I called all the numbers listed, with d/c'd voicemails on each. I tracked down the company via GOOGLE... and lived chatted with them this am... demanded cancelation. I was given a phone # to call later on in the day??? PLEASE PEOPLE... BE CAREFUL... :-(
This report was posted on Ripoff Report on 12/09/2009 03:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzlesmilepro/internet/dazzlesmilepro-premiumwhite-ultrifreshwell-prostinehelth-improvehealth-big-scam-be-536331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Hello,
AUTHOR: peter hall - (United States of America)
SUBMITTED: Wednesday, January 27, 2010
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
#1 Author of original report
Another charge found!
AUTHOR: Wendy - (United States of America)
SUBMITTED: Wednesday, December 09, 2009
Just found out that another charge was place on my credit card that I missed last month for $24.82 by Accessmember aka World Club Fitness... bringing my grand total to $295. 54. I was given an phone number to call and cancel this membership which I did not start @ 888-389-3868 or 866-407-3685, I was able to cancel this made up charge, but No refund will be given!!!. I finally spoke to a Customer respresentative at 866-528-6214 and confirmed by canceled account. Was given an address to return the last item that I was charged for that I have not yet received, and told I would receive a refund for only the last $87.62 charged to my credit card on Dec 4, 09'?? This is a NIGHGTMARE.... :-(
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