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Report: #477582

Complaint Review: DazzleWhite - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Arvada Colorado
  • Author Confirmed What's this?
  • Why?
  • DazzleWhite www.dazzlewhite.com Nationwide U.S.A.

DazzleWhite, DazzleWhitePro, DazzleSmilepro Charged my credite card anyway two minutes after I cancelled Denver Colorado

* : Hello,

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I saw an ad on AOL for DazzleWhite. The ad appeared to be a news or press release. The ad appeared to be written from a house wife who is in hard times financially and trying to make ends meet, she stated that for $1.97 you can get DazzleWhite. I saw the ad several days and thought, "this looks good". I ordered and when my charge went through the fine print said I will be charged $58 every month. I called the cancell number and the person told me I will be charged $79 to cancell because the order went through. I explained that I just purchased but they did not care. I asked where they came up with $79 and they said that is the fee to cancell because the order was placed. I hung up and called and got the same story from another fool. Well, this is a scam because you cannot cancell. It is a SCAM, SCAM, SCAM .... beware ..... This is an offshore company scamming us so watch out!!!!


Pam
Arvada, Colorado

Miss white teeth
Arvada, Colorado
U.S.A.

This report was posted on Ripoff Report on 08/07/2009 09:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzlewhite/nationwide/dazzlewhite-dazzlewhitepro-dazzlesmilepro-charged-my-credite-card-anyway-two-minutes-aft-477582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1

Hello,

AUTHOR: Shalyn r. - (U.S.A.)

POSTED: Wednesday, August 12, 2009

Hello,

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are

visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of

our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return

the product. We have always honored our 60-day guarantee and will continue to do so in the future as we try to improve our site. You can talk to customer support using our

Live Chat system 24 hours a day, seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have

both before and after your order.  Simply call us at 1-866-989-2686. or visit our site http://www.dazzlewhitenow.com/contactus.php and we will be happy to walk you through

the entire cancellation process.

We appreciate your concerns.

Respectfully,

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