Complaint Review: ULTIFRESHWELL - Internet Internet
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- Author Not Confirmed
- ULTIFRESHWELL Internet United States of America
- Phone: 866-669-84
- Web: dazzlewhite.com
- Category: Dental Services
ULTIFRESHWELL dazzlewhite unauthorized charges Internet
*UPDATE Employee: Hello,
*UPDATE Employee: Hello,
Show customers why they should trust your business over your competitors...
I signed up for a product that was advertised. Immediately after i realize something is not right. After waiting for 30 minutes on the phone the guy tells me he can't find my info to cancel call a different number. I call that number and cancel. Weeks later i receive the product. I call again and cancel. Each time i get conformation numbers when i cancel. A few days later I get my credit card bill and i have a charge from ultifreshwell almost $90 Turns out its an affliate of dazzlewhite. I go online to find out who they are and how to fix this. To find out they are scamming lots of people. Can't we do something to get our money back and make it so they can't do this to anyone else?
This report was posted on Ripoff Report on 11/25/2009 03:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ultifreshwell/internet/ultifreshwell-dazzlewhite-unauthorized-charges-internet-528708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Hello,
AUTHOR: brenda.hawks - (United States of America)
SUBMITTED: Wednesday, December 09, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
#1 UPDATE Employee
Hello,
AUTHOR: LindaCossitt - (United States of America)
SUBMITTED: Thursday, December 03, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
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