Report: #289607

Complaint Review: Dealer Services - Wentzville Missouri

  • Submitted:
  • Updated:
  • Reported By: Dallas Texas
  • Dealer Services 100 Mall Parkway Wentzville, Missouri U.S.A.

Dealer Services BEWARE of Dealer Services out of Wentzville, Missouri

*Consumer Comment: I see some invalidity to your complaint

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I received a letter in the mail, my husband brought it in and asked me about warrenty information. First of all my car is over 13 yrs old and over 165,000 miles. Was used when I bought it - I've never had a factory warrenty.

The letter says DS (white letters) in a blue box with Dealer Services printed in blue next to it. Gives me a registered owner ID number and then tells me that this is my Final Notice and to call and activate today.

States that this is my final notice to extend the factory warranty coverage on my vehicle. That I only have 72 to hrs. Offered Year-End pricing Plus 0% financing, no credit check, claims are paid directly to your dealer, no concers about reimbursement. Sounds to good to be true. They wanted to know about the mileage of my car, my dealership, etc... Once again my car doesn't even have a factory warranty and hasn't in many many years.

My husband was worried that someone maybe bought a car in my name. So I called the number from a blocked phone number once they stated asking for my financial information I hung up. Tried the Opt-Out number 1-800-699-7710 but I received yet another letter. Both letters have Kent Finley as the Senior V.P. Says at the bottom that they are the Winner of the National Warranty Serice Award - I tried an internet search of such a warranty they have never won such a reward.

When I started searching for Dealer Services I finally found this website with other reports about them. I also found a web address to the company enaws.com/ their contact information matches the address on the envelope at the information on the letters that I received.

On the back of the letter it also lists the names of other Warrent services companies, American Guardian Warranty, Ultimate Warranty Corp., Royal Administration, Mercury select Mgt., Vemeco, Lyndon Administrative services, First Warranty Group of Florida. If these companies are dealing with this company; everyone beware.

Dallas, Texas

This report was posted on Ripoff Report on 12/07/2007 05:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dealer-services/wentzville-missouri-63385/dealer-services-beware-of-dealer-services-out-of-wentzville-missouri-289607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

I see some invalidity to your complaint

AUTHOR: Mike Roberts - (U.S.A.)

POSTED: Saturday, January 05, 2008
(First of all my car is over 13 yrs old and over 165,000 miles. ) Some warranties can go up to 200,000. And you say your car never had a warranty. But when it was new it did. Also wonder if you have any newer vehicles in the driveway made by the same manufacturer. I dont see where anything is not legit if you called them and they attempted to offer you a warranty. If that is the worst complaint you have. It is hardly a complaint at all
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