Report: #526259

Complaint Review: Dealercostcaraudio.com - Santa Ana California

  • Submitted:
  • Updated:
  • Reported By: busy247 — Beaver Utah United States of America
  • Dealercostcaraudio.com 3337 S. Bristol Street Suite 211 Santa Ana, California United States of America

Dealercostcaraudio.com Refuses to issue a refund for damaged merchandise Santa Ana, California

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Ordered speakers from DCCA on 5-11/09.  Received by UPS on 5/14/09.  Speakers were broken.  Contacted seller by phone and e-mail.  They were to file a claim.  After several contacts with the seller and no action, we filed the claim with UPS.  UPS picked the speakers up on 5/28/2009.  We tried multiple times to get replacement speakers or replacement items.  Either they were backordered or not available.  We requested the order be canceled and a refund issued.  It has now been 6 months, over 100+ e-mails and multiple phone calls, and empty promises made by them.  I want my sons hard earned money back!

This report was posted on Ripoff Report on 11/20/2009 08:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dealercostcaraudiocom/santa-ana-california-92704/dealercostcaraudiocom-refuses-to-issue-a-refund-for-damaged-merchandise-santa-ana-cali-526259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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