Complaint Review: Dell
Dell Black Friday Deal Vizio M60-C3 TV Nationwide
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I tried to buy their black friday offer the very first second it came online, but was refused.
Like many others, I was on the Dell website constantly refreshing until the deal changed from "stay tuned" to "get this deal".
I hit the button, this would be the first second it was available, but Dell responded that the deal had expired.
I tried re-tried for 20 minutes, always getting the same response. Meanwhile the main black friday page started showing "only 450 left" of the tv. Later, the responses switched from "expired" to "sold out".
Dell customer support offers no explanations, just canned responses that the deal was very popular, though one agent admitted it did not sell out in one second.
I am not alone. I know others who had the same experience.
This report was posted on Ripoff Report on 11/27/2015 10:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dell/nationwide/dell-black-friday-deal-vizio-m60-c3-tv-nationwide-1270549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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