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Report: #1120743

Complaint Review: Dell - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: hlespinosa — miami Florida
  • Author Not Confirmed What's this?
  • Why?
  • Dell Select State/Province USA

Dell Ordered advertised product on web site took credit card then reneged on shipping! internet

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Dell Disaster:  Don’t let this happen to you!

 

Price matched a TV on DELL’s web site for the holidays, credit card taken and all, after 4 days called to check status of order, was informed order canceled no longer being sold, I asked why NOT TOLD, did not know simply directed me to their refund department, asked if they could help ME find comparable, they simply sent me to the website and canceled my order. No Christmas present at least not the deal I had found,

THANKS FOR NOTHING DELL!

 

Contacted Sales resolution department, also gave me the run around for 3 days until I finally called and they simply said they could not help again I asked why they could not have called and informed, it is the holidays, she simply stated had no idea, just wanted me to authorize cancellation to release the order.

 

TWEET, EMAIL, BLOG, USE THE ELECTRONIC MEDIA TO WARN OTHERS!

here's the # on this case. 252569542 with them.  Yes this happened to me!

This report was posted on Ripoff Report on 02/04/2014 08:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dell/select-stateprovince/dell-ordered-advertised-product-on-web-site-took-credit-card-then-reneged-on-shipping-i-1120743. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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