Dermaglow Never sent refund and denied receiving the return which they had signed for Orlando Florida

They never sent the free samples, but waited until the window was gone to cancel before they sent the full size and charged $89 and change twice for 2 different products. I never would have ordered these as they're ridiculously expensive, just wanted to try the samples. There is no contact information anywhere to call them until you get the full size package so I wouldn't have been have to call anyway to cancel and the email they send you is no reply. When I called them they said that I didn't cancel in time so they charged me and sent the full size. Then they kept saying that they'd give me a 25% discount and so on until I yelled and said that I want a complete refund and nothing to do with their crooked company and they gave me a return auth number. I sent it back, have the proof that it was received and no refund. I called and they said they never received the whole thing so will only refund half. I sent it all together so their employees may have taken it.