Complaint Review: Dillards - Internet Internet
- Dillards Internet United States of America
- Phone:
- Web: www.dillards.com
- Category: Clothing Stores
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I went to www.dillards.com to buy shoes. At checkout I was offer 2-3 day shipping for $18. I agreed and paid the fee. They charged my bank and then sent me an email that my shoes were on back order and would be sent in about 30 days. I was not told the shoes were on back order at the time of purchase. I called Dillards and they were still going to charge me the expedited shipping fee because, and I quote "the shoes would be sent 2-3 shipping when they came in to their store". After a lot of complaining the did finally agree to refund the fee, but still, what a scam. Who would willingly pay for 2-3 day shipping when the product would be delivered more than 30 days later? Total rip off. I will never shop on their website again.
This report was posted on Ripoff Report on 09/06/2012 01:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dillards/internet/dillards-dillards-dillards-online-dillardscom-dillardscom-internet-937598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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