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Report: #160474

Complaint Review: Directdietpills.com - Casselberry Florida

  • Submitted:
  • Updated:
  • Reported By: Endwell New York
  • Author Confirmed What's this?
  • Why?
  • Directdietpills.com 1033 State Road 436, Suite 201 Casselberry, Florida U.S.A.

Direct Diet Pills.Com Company Did Not Answer My Emails, Phone Always Busy, Still Charged My Credit Card Casselberry Florida

*Author of original report: CONTACTED BBB ON THIS ISSUE.

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I ordered a product from this company and within a few hours they sent me my order confirmation. At that time I realized the product I ordered was not what I thought it was (because I was misled by their website). I immediately started sending them emails and calling their customer service number. The phone was always busy and they never responded to one of my emails. I GOT THE ITEM IN THE MAIL TODAY!!! They completely ignored the fact that I wanted to cancel my order. Their website says you can cancel your order before they are shipped and they will send you a fedex number when the item is shipped. They never sent me an email with a fedex number, so I assumed, even though they never responded to me that they had canceled my order in response to my numerous emails. Well, they didn't. This site has to be a total rip-off. I bet if you try to go there in a month or so they will be long gone. STAY AWAY FROM DIRECT DIET PILL.COM!!!

DOES ANYONE KNOW HOW I CAN GET THEM TO REVERSE THE CHARGE? THANK YOU.

Connie
Endwell, New York
U.S.A.

This report was posted on Ripoff Report on 10/12/2005 09:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/directdietpillscom/casselberry-florida-32707/direct-diet-pillscom-company-did-not-answer-my-emails-phone-always-busy-still-charged-m-160474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 Author of original report

CONTACTED BBB ON THIS ISSUE.

AUTHOR: Connie - (U.S.A.)

POSTED: Saturday, January 28, 2006

I did contact the BBB about this company. The BBB sent them a letter on my behalf and then I finally received a response from directdietpills.com
They told me I could return the unopened package they sent me, which I did and they reversed the charge on my credit card. It worked out o.k., but it was a huge hassel and alot of work to get it resolved. Thanks.

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