Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #571017

Complaint Review: DIRECTV - El Seguneo California

  • Submitted:
  • Updated:
  • Reported By: Marlin — Miami Florida U.S.A.
  • Author Confirmed What's this?
  • Why?
  • DIRECTV El Seguneo, California United States of America

DIRECTV Upgrade to HD changes term of service El Seguneo California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Our original contract was for 18 months.  However, when we purchased an HD television, we had to change our receiver with DirecTV to an HD receiver.  What we did not know, and the company did not tell us when we spoke to the rep to order the change, is that the company automatically changes your term of contract to two more years from the date of the equipment change.  Consequently after our first 12 months of service, our bill went up $32 per month, and when we called to inquire about that increase, we discovered our "contract" not only had increased $32 a month, but our term of the contract was automatically extended for another 2 years from that installation date.  That is, at least, deceptive, as their rep never informed us of that policy, and probably illegal as this is definitely deceptive business practices.  At very least, I would tell anyone considering doing business with these unscrupulous people, to demand a clear contract, in writing, before you agree to anything.  Frankly, I'm going to reduce my service to the bare minimum and tell everyone I know how this company deceives people. 

This report was posted on Ripoff Report on 02/17/2010 06:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/el-seguneo-california-90245/directv-upgrade-to-hd-changes-term-of-service-el-seguneo-california-571017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now