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Report: #318847

Complaint Review: Directv - Fresno California

  • Submitted:
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  • Reported By: Fresno California
  • Author Confirmed What's this?
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  • Directv Fresno, California U.S.A.

Directv WORST SATELITE COMPANY TO DO BUSINESS WITH. Fresno California

*Author of original report: Now they say they never sent the boxes

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Everything is great the first year, then after your contract is up, they of course raise your rates, and when you try to cancel, they only give you seven days to get their equipment back to them. They shipped the boxes by fed ex on 3/14, I cancelled on 3/12, it's 3/17 I still have not received the boxes, I just told the jerk customer service idiot that there was no way I can get the equipment back to him in seven days, and all he could say was I haven't been charged yet, of course not, it hasn't been seven days yet. I told him flat out I wasn't paying, and he said Alright, then I told him to have a nice evening A-hole.

All their customer service people are rude and have bad attitudes. Do not go with directv. Plus, they don't want their stupid dishes back, only the receivers and remote controls, what am I going to do with their stupid dish.

Akiko
Fresno, California
U.S.A.

This report was posted on Ripoff Report on 03/17/2008 09:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/fresno-california/directv-worst-satelite-company-to-do-business-with-fresno-california-318847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Now they say they never sent the boxes

AUTHOR: Akiko - (U.S.A.)

POSTED: Tuesday, March 18, 2008

Four emails later, each one contradicting the other, the last one I received was that the boxes were ordered, but, never shipped, and to please allow 5-7 days to receive, yet I still have to get the equipment back to them within 7 days or be charged for the equipment, I informed them that they admitted they were in the wrong and I am keeping the emails as proof. Now, I am stuck with a stupid satelite dish, because they don't want it back.

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