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Report: #836728

Complaint Review: DirecTV - Greenwood Village Colorado

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  • Reported By: Pete — Los angeles California United States of America
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  • DirecTV P.O. Box 6550 Greenwood Village, Colorado United States of America

DirecTV Mailing back equipment Scam and Fraud Greenwood Village, Colorado

*General Comment: Shipping

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After cancelling their service, they sent me a box to put the receiver/DVR and any other equipment owned by them to be returned to them. This box came with packaging tape and a mailing label. I followed all the instructions provided word by word and mailed it off to USPS as stated in the directions. Since I followed the directions precisely, I assumed that they would receive the equipment within that week.

Now they are telling me that I own them $270 for it because the equipment was supposedly never received by them. They even sent me to collections so that it will hurt my credit if I don't pay them. The people at DirecTV are scam artists. I plan to spread the word on DirecTV so that everyone knows how much fraud they are committing at that corporation.


This report was posted on Ripoff Report on 02/09/2012 05:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/greenwood-village-colorado-80155/directv-mailing-back-equipment-scam-and-fraud-greenwood-village-colorado-836728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Shipping

AUTHOR: James - (U.S.A.)

POSTED: Friday, February 10, 2012

I tell my customers to write their name , address  and RA number if given on a sheet of paper. Then place it in the box and write RA number on outside if given one.
Make sure you keep the the RA number and tracking number . Just in case the box is lost or is  signed for .   That it might be in the parking lot inside a semi trailer . But never scanned by receiver into their warehouse.

Doesn't mean they still wouldn't have tried to pull one over on you. But at least if you had  the tracking number you could have traced it. 
      

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