Complaint Review: DirecTV - Greenwood Village Colorado
- DirecTV P.O. Box 6550 Greenwood Village, Colorado U.S.A.
- Phone: 800-531-5000
- Web:
- Category: Satellite Dish Companies
DirecTV - Qwest billing mistakenly cancelled my account with directv and now they're requesting an early cancellation fee Greenwood Village Colorado
*Consumer Comment: hmmmm..........
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My roommate, who was in charge of paying the Qwest DirecTV and High-Speed Internet bill payed a bill late. Qwest made a mistake and canceled the account.
My roommate called customer service and resolved the error with the internet and we got it working. However, DirecTV sent boxes for the receivers and my roommate mailed the receivers back (I did not consent to this).
DirecTV then wanted a credit card on file--since other people seem to have issues with DirecTV scamming their credit card, neither one of us wanted to put our credit card on file.
DirecTV is now requesting that I pay an early cancellation fee since the account has not been resumed. After the debacle with DirecTV, I DO NOT wish to have the service any longer, I am content with Comcast for my TV and internet.
What do I do?
Bennett
Eagan, Minnesota
U.S.A.
This report was posted on Ripoff Report on 08/01/2008 04:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/greenwood-village-colorado-80155/directv-qwest-billing-mistakenly-cancelled-my-account-with-directv-and-now-theyre-reque-358253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
hmmmm..........
AUTHOR: Lisa Dash - (U.S.A.)
SUBMITTED: Friday, August 01, 2008
If your roommate paid the bill, then the account is your roommates. Obviously, he wanted to return the boxes.


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