DIRECTV BREACHED CONTRACT Greenwood Village CO

March 2016 I contacted Directv to cancel my service, explained I was switching back to DishNet because of all the rate increases by Directv.

After several minutes on the phone, the rep and I reached an agreement that I would stay a customer of Directv at the cost of $59.15 per month (after a $10 discount for 12 months and a $24 discount for 24 months)...neither discount has expired at this time.

Today (1/29/2017) I received my bill from Directv with includes and increase in cost, which created a Nreach of Contact.

Spoke with Jessica at directv and was informed yes, they increased my rates, then would not answer my questions as to why they broke our contract. I was told everyone got an increase regardless of contracts.

I asked to be let out of my contract and was promptly told I would have to pay a cancellation fee...How can I be charged a cancellation fee when I am not the party who Breached our contract, Diectv breached our contract.

After several moments I asked to speak to a supervisor and after 5 minutes was told I was speaking with Jessica, a supervisor who prompty informed me that we was making notations in my record. I informed her of my conversation with the other Jessica and she preceededc to tell me she was aware of the converstation and that I will have to either pay a cancellation fee if I want out of my contract....

I do not understand what contract she was talking about being Directv breached the contract we had..

I informed the supervisor that I would be filing complaints and will attempt to file a lawsuit against Diectv for breach of contract, deseptive sales practices (meaning the promises, both verbal and in writing I got from them in order to remain a customer of Directv) by any legal mean that I can.

I can not affored to pay more than I am already paying being our only source of income is a small amount from Social Security and a Disability check from the Veterans Administration.