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Report: #1215607

Complaint Review: DirecTV - Internet

  • Submitted:
  • Updated:
  • Reported By: hellcatrydr — California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • DirecTV Internet USA

DirecTV Stole my money. (The ol' 'Ooops, you were disconnected all those times you tried to cancel' scam... Internet

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5 cancellation phone calls... all sent through the DTV "mill" before being mysteriously disconnected.

As soon as the hear the word cancel, I was put back in the queue and disconnected.

Then later they claim they never got the cancellation and that now

I have to pay even though I haven't even had a box hooked up!

 

I suspended my account and I had a negative balance of ~$60. (DTV owed ME money)

several months went by like that, statement says they owe me 60 bucks.

Then I tried to cancel. HOLY COW, wotta nightmare! I made several calls to cancel which were all disconnected after failing to talk me out of it.

Then they send me a statement saying they've taken my $60.00.

Two different supervisors told me 'We're keeping your money and there's nothing you can do about it'.

This report was posted on Ripoff Report on 03/13/2015 05:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/internet/directv-stole-my-money-the-ol-ooops-you-were-disconnected-all-those-times-you-tried-1215607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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