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Report: #1232222

Complaint Review: DIRECTV - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Brad — Houston Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • DIRECTV Nationwide USA

DIRECTV - AKA DIRECT RIPOFF WHAT A HASSLE THEY ARE Nationwide

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AFTER BEING WITH DTV FOR 7 YEARS I CANCELLED, RETURNED EQUIPMENT AND WAS OWED A $69.00 REFUND.

I FOUND I COULD OBTAIN MORE CHANELLS FOR LESS MONEY THRU THE LOCAL PHONE COMPANY CCI.

I RECEIVED A STATEMENT FROM THEM 2 MONTHS LATER DEDUCTING $9.98 FROM THE REFUND OWED FOR WHAT THEY CLAIM WAS 2 MOVIES ON PAY PER VIEW IN JANUARY 2009, OVER 6 YEARS PREVIOUS. AFTER EVENTUALLY REACHING A HUMAN ON THEIR AUTOMATED PHONE SYSTEM. I WAS TOLD THEY HAD MAILED THE REFUND A MONTH AGO AND IF I DID NOT RECEIVE IT I WOULD NEED TO CALL CITI BANK. THE NUMBER THEY GAVE ME TO CITI BANK WAS TO ACTIVATE MY NEW CREDIT CARD. I CALLED BACK TO DTV AND WAS EVENTUALLY GIVEN ANOTHER CITI BANK NUMBER WHICH AFTER WADING THRU NUMEROUS ROBOT VOICES SAID THEY WOULD ISSUE A REFUND IN ANOTHER COUPLE WEEKS. WE'LL SEE.

THROUGH THE WHOLE PROCESS DTV IS TRYING TO SELL ME ON COMING BACK TO THEM FOR MORE OF THEIR LOUSY SERVICE.

This report was posted on Ripoff Report on 05/29/2015 01:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/nationwide/directv-aka-direct-ripoff-what-a-hassle-they-are-nationwide-1232222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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