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Report: #1166263

Complaint Review: Directv - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Bradley — Valparaiso Indiana
  • Author Not Confirmed What's this?
  • Why?
  • Directv Nationwide USA

Directv Directsatusa Scammed me of promotion and fees Nationwide

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I have signed up for Directv's $39.99 deal Xtra pack. I went through a local ratailer (ATT store) that deals with directv. Directv websited advertised free DVR upgrade to Genie. Did I get the free upgrade?! No! I did not! I ended up paying $127.28. Then when it came to installation, I was slapped with $75 custom installation. I told the technician from DirectSatUSA that it was suppose to be free installation. I gave them a check for $75 for the custom install fee. The check did not clear for a month. I tried to email DirectSatUSA about the check and the $127.28. I ended up stopping the check because I could not afford to have it taken out of my bank account. After I stopped the check, they tried to cash it after a month of not cashing it! DirectSatUSA have not responded to my messages. I have been trying to find local South Bend, Indiana and Chicago area DirectSatUSA office number and all I could fine was the one in Ohio where the main office is!!!! I do like Directv better than Dish tv and Comcast TV (comcast sucks in TV packages) Last month bill was $66.56. This month is $86.87. I am thinking about dropping Directv and just do over the air and the problem with over the air, I will lose the 4 channels I watch the most. I want my $127.28  back and have them void the check. My free 3 months movie channels are up next month. I want the 3 months to extend to til the end of the contract and lower my Directv bill below $65 a month or lower without changing my package and equipment. I would feel better if the bill was at $50 a month. If i have to cancel Directv, I will not pay termination fees at all which is like $400 or $600. If directv offers me free TV for a year or two I will take that.

This report was posted on Ripoff Report on 07/30/2014 06:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/nationwide/directv-directsatusa-scammed-me-of-promotion-and-fees-nationwide-1166263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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