Report: #1328613

Complaint Review: Directv

  • Submitted: Fri, September 16, 2016
  • Updated: Fri, September 16, 2016
  • Reported By: nicki70 — portland Oregon USA
  • Directv



*General Comment: Promotions

Show customers why they should trust your business over your competitors...

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Directv is a scam I have refered 3 different people with the refer a friend deal 4 months ago and have NOT recieved my discounts, When I called them to inquire about this all they can tell me is I need to contact them and get their account numbers and call back.....Well the deal goes like this.... 1. give your "friend" your account # and name and when they call in and order they give your information and both you and your "friend" get $10 off a month for 10 months 2. when your "friend" orders and had service installed then your next billing cycle you should see your discount.

Why do i need to bother and get other account #'s when they had mine from the start and used it. Directv will not honor this discount now because I refuse to call back with account #'s and get my discount.

 I will be changing my service to Dish Network from here on out I'm so tired of the Directv customer service and disrespect I recieve from them being a loyal customer, I have been a customer for over 3 years (this time) but I'm also an AT&T customer and I have been for 10+ years if this company os this shady what else can i count on in the future?

I will be checking into switching service for both TV and Phone!

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#1 General Comment


AUTHOR: James - (USA)

Dish network has a promotion like Directv Refer a Friend. But they are great for the consumer until they fail and you get nothing. 

Maybe the should concetrate on customer satisfaction by lowering the cost.

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