Discount Tire Store 8700 Ohio Dr. Plano TX 75024 Ripped off sell, Plano Texas

 I feel like I have to shear this story with other people, this did not happen every day. All this happen at Discount Tires Store Plano. TX. Brought vehicle in for routine rotate and balance, tech inspect my tires tread, it was half way down so good for service. Two hours late they call me and inform me tree of my tires bad some manufacture defect. I went back to store start asking what problem is but tech no want even talk about my tires he was trying get me to computer and start look for new set of tire. This was kind of strange I ask to show what wrong with my tires. We went to the shop and he show me one off my tire on the flour still on the rim ,and on inside side tire crack all way around , so this was defiantly manufacture defect. This is all fun is started , I was not ready to spend $500-600 for new set tires today, I have two more car at home and I can use this cars till I can save money and pay for new set of tires  , but what happen next just shook me , I ask tech to put my tire back and I will buy new tires next time , and I already was late for very important meeting , but tech refuse to put my tire back , he said company policy he cannot install bad tire on the car , ok I told I will bolted tire myself he say no again , ok I ask him to install my spare tire so I can leave store , I have full size spear tire absolutely new , never been use , always in the trunk and I always check air pressure , so he start look at my spear tire and he told me my spear tire expire and he  cannot install  it on my car. Looks like I run out all options , so I ask him how I can get my own car from you shop and leave , he told me I have two options , first to buy new set of tires and second call for tow track and no other options. This was really bad; I start think to call cops. This was really simple visit for rotation and balance and I end up standing on the street with no car and no way I can get home and do not know what to do. So I decide to pay with my credit card and purchase new set of tires, total was $570. Now what I am thinking about this situation – this was really ripped off sell, I see this like some kind of scam. Tech inspects my car before he took it to the shop, I did not sign any papers, nobody inform me I can end up in like this situation, and no any sign in the store about situations like this, they just put me at the fact – pay for new tire or call tow track . When I got home I decide to call Toyota dealership and ask about my spear tire, they connect me with Toyota adviser and he explain me , they not recommended drive for too long on old spear , but in case of emergency it’s perfectly safe use it and drive like manual said 30-35 mph. I been use discount tire for over 10 years and service 5 cars at this store all the time, but I never see some think like this before, this is like big thanks for my loyalty. My car Toyota Camry 2004 and this all happen at Discount Tire Store  8700 Ohio Dr. Plano TX 75024.Tech name Robert P McCullough.