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Report: #1299552

Complaint Review: Dish - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Kat — Surfside Beach South Carolina USA
  • Author Confirmed What's this?
  • Why?
  • Dish Nationwide USA

Dish Installed service and a month later I cancelled as I wasn't happy with service or price. When I cancelled and returned equipment Dish charged my debit card on file 460.00 without my consent or knowledge. I was told giving my debit number there would only be a one time charge for service. They did not tell me it will be used for collateral. I only receive court ordered child support and the money Dish took was part of my house payment. I'm also going thru bankruptcy. Nationwide

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 I signed up with Dish because I thought they would be cheaper than my previous satellite company. When I got my first bill they were much higher than previously quoted plus I had to keep rebooting my boxes to get them to work. I called to let Dish know I wasn't happy and I wanted to cancel service. They told me I would have to pay a cancellation fee but I said either way I can't afford Dish. I sent back the equipment after they sent me boxes and then I go to make my house payment and I saw Dish had taken out 460.00 from my account. I called Dish and told them I'm in Chapter 13 and this money was my house payment. I also told them I was hesitant in giving my debit card number when signing up but they assured me there would only be a one time charge on it. Now they tell me it is used for collateral. I only receive child support as income. I plan to pay Dish back in Chapter 13. I have never had a creditor use my debit card without my consent or knowledge before and I will be afraid to ever give it out again. I'm praying Dish will do the right thing and refund my money and allow me to pay them in Chapter 13.

This report was posted on Ripoff Report on 04/13/2016 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dish/nationwide/dish-installed-service-and-a-month-later-i-cancelled-as-i-wasnt-happy-with-service-or-pr-1299552. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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