Dixie Home Crafters Gutter Guardian Shabby, sloppy, non professional work Chattanooga Tennessee

In September of 2006, Gutter Guardian/Dixie Homecrafters installed 10 windows in my house at a cost of $13,000.  I thought this was a very reputable company.  After inspection of their work, I noticed large gaps in the woodwork around the windows.  

I call the office and they sent out a man to caulk the gaps.  His work was very poor and caulk was smeared all over the gaps. Of course it was not the same color as the paint and I called back to see if they would come back out and clean up/ sand the area and repaint. They told me that was not their job and refused to do it.

Later, when the weather turned cold, I noticed the area with the windows was cold and since it was close to the thermostat, the heating unit ran more than usual.  I called again and they sent someone out on a warm day and they said they could see no problem.

in summer I again noticed the area hotter than the rest of the house.  I called again and they sent out a supervisor and he said the same thing, no problem.

These windows are triple pane and let in a lot of glare, which according to the sales pitch, wouldn't happen.  I can't have them tinted since they are tripple pane.  I put put up a fan blind and found several gapping holes letting in heat and cold.  The holes were caulked and the house now holds a more even temperature.

i feel the windows were very over priced, shoddy workmanship, the company didn't stand behind their work, and my electric bills have cost me more.  I have a cloudy window that needs to be replaced, but the company is out of business, so I am stuck with a bad window.