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Report: #1233491

Complaint Review: Domino's Pizza - Los Angeles California

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  • Reported By: The Boss — Los Angeles California USA
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  • Domino's Pizza 740 S. Olive Street Los Angeles, California USA

Domino's Pizza store #8385 bad service bad customer service topping slide off during delivery Los Angeles California

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On Sunday, May 31, 2015 at approximately 21:00 I ordered a pizza to be delivered from my local Domino's Pizza Franchiisee. I ordered my pizza just like I always order it, just a plain cheese pizza with extra cheese. Usually, I would say about 95% of the time, my pizzas come just fine. I have run into some delivery issues such as the driver not wanting to bring my pizza up my 8th floor unit and wanting me to come down to the lobby and get it, which is bullshit but I did not think that was worth complaining about by itself. If my pizza came in a reasonable amount of time, at was reasonably accurate and they brought it even close to my unit, I was happy enough. I don't even complain when I usually get my cheese pizzas and you can taste some other topping on one piece that someone accidentially dropped onto my pizza. But this time is worth writing a Rip Off Report about. 

This time, The total of my pizza came to almost $20 for a 10 inch small pizza with extra cheese. That is BAD. The store was recently made new and is run by a Rabbi Rabinowitz but whatever, I was hungry. Then, my pizza came all the way to the door. I was relieved that the Delivery Expert did not call me from the lobby out of laziness. He was breathing heavy like he was out of breath. I think it was just some sort of act up for a tip. My unit is right next to the elevator and he was breathing like he had to take the stairs. Dominos now charges. $4 for a delivery fee. Because of that, there would be no tip tonight. Boy, did he look disappointed. Fck him. Let him ask the Rabbi for some of their pizza delivery charge. I opened up the box and the cheese topping had slid all the way off of the pizza to one corner. When I tried to pinch it to pick it up to move it back to the center, I burnt the hell out of my finger. That cheese was hotter than the burning bush of Moses. I suspected that maybe they microwave the pizzas before they take them to deliver them because that is hotter than normally possible, I thought. Anyways, I called the Manager. (See a picture of pizza #1 attached to this story)

I looked on the website and it said that Manager of my store is "Jose". I called up and I asked the person on the other end of the phone, is this Jose? He replied: "Uh, ya". That makes me think that it is not really the Manager, Jode but whatever. I told him what had happened. He said that he will make another one and send me out another pizza. The next pizza came and it was the same way. (See photo #2) Usually there is no mistakes like this and this time there was two in a row?

This poor service deserves to be reported on. 

This report was posted on Ripoff Report on 06/04/2015 11:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dominos-pizza/los-angeles-california-90013/dominos-pizza-store-8385-bad-service-bad-customer-service-topping-slide-off-during-del-1233491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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