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Report: #1282989

Complaint Review: Dontleaseyourmodem.com - Internet

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  • Reported By: Dee — SANTA CLARA California USA
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  • Dontleaseyourmodem.com Internet USA

Dontleaseyourmodem.com Aaron Kocherans Lost / Stolen Items Orem, Utah Internet

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I have purchased a modem through stores.dontleaseyourmodem.com on 02-07-15 as a back up system for home incase my leased system went down.

 

As of yesterday 01/27/16 my leased item has been acting up and I decided to use the purchased item I bought.  So I called Comcast / Infinity to help me activate my purchased device.  As we where processing the activation and gave Comcast/Infinity the product CM Mac serial number the item was showing in there system as lost/stolen that I need to go to the nearest store and show them wheere I purchased my equipment.  So today 01/28/16 I went to local store and returned my lease modem and showed them the purchased modem I bought with a valid receipt.  Customer care Joseph B stated that I need to return and get my money back because they will not honor the unit due to the status.

This report was posted on Ripoff Report on 01/28/2016 01:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dontleaseyourmodemcom/internet/dontleaseyourmodemcom-aaron-kocherans-lost-stolen-items-orem-utah-internet-1282989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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