Complaint Review: Dr. Wellness Hot tub - Atlanta Georgia
- Dr. Wellness Hot tub 3731 Northcrest Rd. #9 Atlanta, Georgia USA
- Phone: 678-483-8976
- Web: drwellnesstherapy.com/hottubs
- Category: Alternative Health
Dr. Wellness Hot tub worse than a lemon Atlanta Nationwide
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Dr. Wellness, with the salt option, is the worst decision we have ever made. We disconnected the salt option after 3 months when we both lost all of the hair on our bodies and had to go to a dermatologist for a rash. NOONE can tell you how to take care of a salt tub, for every question, there is a different answer, even if it is the same question. The warranty only covers labor for 6 months, and ofcourse everything started going at 6 months and a day. We had to replace the brain after 6 months. We had to replace our heater after 6 1/2 months, then the gaskets went bad after 11 months and it was leaking, then the heater itself started leaking and we were told it was a defect and they sent us a new one. Now the 3rd one is leaking and they are sending a new one, same reason given. The three floor jets have popped out and left many bearings on the bottom of the tub, we have not found them all. They sent us replacements and those have popped out. We have had to call for replacements of 2 headrests because they came unattached. We have to "prime" pump #2 every time we drain the tub which means 12 screw out of the cheap plastic siding and 12 screws back in, and it chips easily. The ozonator is leaking and needs to be replaced. the 3rd heater started leaking while we were waiting for the ozonator. This tub is 18 months old!
I bought this for the price, cheap, and it was American made, reviews were good. don't make the same mistake, buy elsewhere, any where else!
This report was posted on Ripoff Report on 12/07/2014 09:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dr-wellness-hot-tub/atlanta-georgia-30340/dr-wellness-hot-tub-worse-than-a-lemon-atlanta-nationwide-1193677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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