Report: #1429127

Complaint Review: Drive Time - Aurora Illinois

  • Submitted:
  • Updated:
  • Reported By: Scott — Loves park Illinois United States
  • Drive Time
    1530 E new York st
    Aurora, Illinois
    United States

Drive Time SOLD LEMON Aurora Illinois

*Consumer Comment: Comments

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I went Drivetime Carsales Company, LLc  DBA: DRIVETIME AURORA 

1530 E NEW YORK ST AURORA IL

was sold an LEMON! 

I purchase an 2010 Chevrolet Malibu Ls from  Drivetime in Aurora,Il  On November 27th 2017 

Amount Financed $9 393.87  Total Sales Prices $13,161.27 On November 27thh 2017 

I started having vehicle problem on Dec 4th 2017, trouble having with Vehicle the Steering wheel gets stiff at stop, power steering and icy road lights start flashing. 

I been complaining with Drivetime since Dec 4th 2017 they tell me I need contact SR-REPAIR NETWORK / SILVERROCK NETWORK so I contact them they send me to one of there Repair Shop in Network in Naperville on Dec7th 2017 this shop tell me my TieRods are shot in front of vehicle and repair shop contact Silverrock and few minutes later silverrock contact please take your vehicle somewhere else to get look over. So  they send me AAMCO so I went AAMCO in Crest Hill On  Dec 11th 2017. 

Diagnostic Service has Code: C0545 STEERING WHEEL TORQUE INPUT SENSOR, DEALER HAS RECALL FOR NEW UPDATED STEERING COLUMN.  RECALL DATE AUG 2015. 

ON Jan 17 2018  I took Vehicle to HAWK CHEVROLET DEALER IN JOLIET THEY REPLACE STEERING SHAFT TORQUE SENSOR    BECAUSE THIS WAS UNDER RECALL. 

HAWK FOUND MORE PROBLEM WITH VEHICLE ON JAN 17TH 2018 

THROTTLE BODY REPLACEMENT : THE CHECK ENGINE LIGHT IS ON FOR P2135 TPS CORRELATION 

(THIS WILL COST TO REPAIR $518.99) 

TORQUE CONVERTER COVER: TORQUE CONVERTER SEAL LEAKING TO A DRIP  ($918.02) 

BRAKES: FRONT BRAKES AT 4MM  ($528.72) 

FUEL INDUCTION SERVICE: DUE BY MILEAGE ($199.95) 

TRANSISSION FLUSH;  RECOMMENDED BY MILEAGE ($189.95) 

TOTAL COST TO FIX THIS $2351.63  

THIS VEHICLE COST ME    $13,161.27  PLUS  NOW I NEED FIX IT $2351.63 PLUS COULD BE A LOT MORE PROBLEM WITH VEHICLE.        

I CONTACT DRIVETIME/ SILVERROCK/ BRIDGECREST  OVER 30 TIMES SINCE DEC 4TH 2017 ONLY GET RUN AROUND. THEY SAID I DID NOT PURCHASE WARRANT FOR VEHICLE SO THEY CANT HELP ME? 

WARRANT THEY WAS OFFER  FOR 100,000 MILES OR 2 YEARS FOR $3999.99 

IF TOOK OUT WARRANT SO WILL COST ME  $ 13,161.27 + $3999.99 = $   17,161.27 

I'LL NOT RECOMMENDED ANYONE PURCHASE VEHICLE FROM DRIVETIME.

This report was posted on Ripoff Report on 02/13/2018 07:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/drive-time/aurora-illinois-60505/drive-time-sold-lemon-aurora-illinois-1429127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Comments

AUTHOR: Robert - (United States)

You were not sold a Lemon.  You bought an 8 year old car "As-Is" with no additional warranty. Meaning that anything and everything that needs to be fixed is YOUR responsibility.

But as for the warranty, any of the items you described are "Wear and Tear" items.   These are considered part of general maintenance and even if you had a warranty it wouldn't cover those items.  This includes items such as the Brakes, anything that you stated was "due to mileage", and in many cases the Throttle Body.  The only items that would have been covered is the Torque converter cover.

The other thing about the warranty dealers try to sell you, there is a huge markup on those where you can often find warranties from outside companies that are not only cheaper, but better.  So NOT buying a warranty from the dealer was probably a good thing on your part.

Your other issue is where you went.  Dealer Services are generally the higest cost services around, sometimes 2-3 times higher than a good local independent mechanic.  For example, if it was a standard Brake Job on the Front Brakes only, you can find places to do that for under $200-$250.  The Fuel Induction service you can find easily for under $100.

Also, if you have not done the Transmission flush, I would seriously suggest that you don't.  Since  you don't know the history of the car doing a flush, especially if it is a "power flush" could actually cause more damage than good.  

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