Complaint Review: Dvddonkey - Florida
- Dvddonkey www.dvddonkey.com Florida U.S.A.
- Phone:
- Web:
- Category: Video Stores
Dvddonkey The company claims to sell and deliver quality dvd's. They have done neither but are competent enough to take my money. Internet
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Late last year my coleagues gave me $160 (Aud) as a going away gift. I decided to buy the box set of DVD's (Get Smart). After searcing online I found the dvddonkey website who claimed to be able to sell and deliver quality DVD's at affordable prices. I did not see any attached complaints about this company and assumed that they were above board in their business. I then gave my friend (Simone Atkinson) the money to purchase the product and she did so using her credit card.
After several weeks I was still yet to receive the dvd's so I asked her to email the company. They replied by saying that the dvd's were in fact en route and to be patient. Three and a bit months later we are yet to receive the dvd. I asked Simone if the money had been taken out of her account and she said yes. She then emailed the company to find out what was happening and as yet we have recieved no response.
Today, I decided to google dvddonkey and now notice that there have been a number of complaints about the company, either not delivering the products or delivering inferior dvd's.
It is the first and last time I will prurchase anything online which is very sad for all those reputable businesses relying on the internet to make money.
I have rung a few government agencies and private debt collectors and they all give me the same response. There's nothing we can do about it.
How frustraing this is. The saving grace is that it's only $160 but I guess that's how these rip off merchants make their millions, relying on the fact that people could not be bothered pursuing the lost money (it's not worth it) or that it would cost more to recover the debt than the actual debt itself.
I would love to see some legal agency who has the guts to recover all the money on behalf of the poor consumer, just to teach these people a lesson and to deter others with similar ideas. I'd even be happy not to get my money and to use it to pay for the legal expenses.
Not happy
Deano
Melbourne, NorthWest Territories
Australia
This report was posted on Ripoff Report on 04/08/2008 09:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dvddonkey/florida/dvddonkey-the-company-claims-to-sell-and-deliver-quality-dvds-they-have-done-neither-but-324717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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