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Report: #376568

Complaint Review: Dynowatt - Southlake Texas

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  • Reported By: Houston Texas
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  • Dynowatt 2225 W Southlake Blvd Southlake, Texas U.S.A.

Dynowatt Rate inceases due to fuel charges... Bait and Switch? Southlake NOTE MISUSE OF ZIP CODE Texas

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Letter sent to them and PUC:
I signed up to have you provide electricity based on your posting on Power to Choose where you claimed you could provide power at a better rate than the Rate to Beat posted by Reliant Energy.

Your rate for the first few months was a penny or two below Reliant. Recently your rate has varied from $0.1200 to $0.25123. You sent out a notice in the last bill claiming this was increases in fuel prices. During the same period, in a house I own two blocks away, Reliant has increased their rate, based on fuel increases from $0.129 $0.1610. The monthly differences on your bill, using Reliant charges are:
Dynowatt Reliant % difference $ Cost Extra(approx)
April- $0.16706 $0.135 24% $13.58
May $0.20961 0.135 55 $57.70
June 0.25123 0.135 86 $158.41
July 0.21900 0.161 37 $51.51
August 0.20027 0.161 24 $45.95

It is not reasonable that you charge so much more for the same product! There is no justification for me to pay a three hundred dollar premium for your service
I do not believe you can justify your increase based on fuel costs! At the same time your website advertises a rate of $0.132. Your claim that other suppliers are having similar increased is not true as shown above.

I believe this represents consumer fraud, fraudulent advertising and unjustified price increases that look close to bait and switch.

I am filing a complaint with both the PUC and the Consumer Fraud Bureaus. I have transferred my account to another vendor.

Unhappy dynowatt customer
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 09/27/2008 03:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dynowatt/southlake-texas-77210-4851/dynowatt-rate-inceases-due-to-fuel-charges-bait-and-switch-southlake-note-misuse-of-zi-376568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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