ecyclebest.com cashforlaptops.comcashforiphones.com deceptive or fraudulent business practices Sparks Nevada

Contact information:
Cash for Laptops and Cash for iPhones
750 4th St or 84 Coney Island Dr.
Sparks, NV 89431
United States
Phone: 888-821-1143
cashforiphones.com
I recently upgraded from an iPhone 5 to a iPhone 6. During the upgrade AT&T offered me $100 for the iPhone 5. One ebay they were selling for $150+. I searched online (not well enough, other complaints have been filed) and found cashforiphones.com. They offered me "up to $207", but when I sent in the near-perfect device (only a couple mars on the back, the screen was PERFECT), they came back with an offer of $31.00. The offer came via email, and I tried to call them many times to tell them to send my device back. Every time either I am dropped after 10 minutes hold, or I get a general receptionist and upon transfer to purchasing I am dropped after 10 minutes of hold with a message that says call after 1pm PDT (which I did with the same results). I finally got through today after 3 days of trying, and they said it is too late. They muttered about market price and such a bit, but they also said my device was all scratched up. I told them they had the wrong device, but what can one do? They have the device. I sent them a near-perfect device, they stole a good portion of the value from me.
The worst business practices, extremely misleading quotes, dishonest, fraudulent, bait and switch practices. DO NOT USE CASHFORIPHONES.COM OR CASHFORLAPTOPS.COM!