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Report: #1219292

Complaint Review: eharmony - Internet

  • Submitted:
  • Updated:
  • Reported By: Nina — Quinlan Texas USA
  • Author Confirmed What's this?
  • Why?
  • eharmony Internet USA

eharmony Eharmony membership billing fraud Santa Monica CA Internet

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Eharmony  is  using billing  methods  that  can  be qualified as  fraud.   I  was   the  member of this  site  one ,year  ago,  then  I  cancelled  my membership  in  march 2014  following  instructions provided by the  site.   I have got the confirmation  that  my  membership canceled. I was  surprised to find out  that  they  automatically  withdrow the membership  fee  from my bank account  one  year later.   The  phone  contact  with   3 represantatives  of this  company did not  gave any resalts.  i was  told  that  my  membership is   "renewed"  and  i   never  cancelled it.

No one  could  help me  to    cansel   it  over  the   phone  with  the  service  represantatives...  I   was  told  to  go  back  to  the  site  and  press   "cansel  membership  botton"  I  was   even more  surprised  to  log into  their  website  and see  that  this  botton    is no longer   available.  Then  i  desided to  delite  my  billing  info  from  the  site,   but is  was impossiblle as well. So  I  contacted  my  bank,  reported  the  fraud,  and   changed  my  bank  account   data

This report was posted on Ripoff Report on 03/30/2015 06:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eharmony/internet/eharmony-eharmony-membership-billing-fraud-santa-monica-ca-internet-1219292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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