Complaint Review: eharmony - Internet
- eharmony Internet USA
- Phone: 18009657089
- Web: www.eharmony.com
- Category: Dating Services
eharmony Eharmony membership billing fraud Santa Monica CA Internet
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Eharmony is using billing methods that can be qualified as fraud. I was the member of this site one ,year ago, then I cancelled my membership in march 2014 following instructions provided by the site. I have got the confirmation that my membership canceled. I was surprised to find out that they automatically withdrow the membership fee from my bank account one year later. The phone contact with 3 represantatives of this company did not gave any resalts. i was told that my membership is "renewed" and i never cancelled it.
No one could help me to cansel it over the phone with the service represantatives... I was told to go back to the site and press "cansel membership botton" I was even more surprised to log into their website and see that this botton is no longer available. Then i desided to delite my billing info from the site, but is was impossiblle as well. So I contacted my bank, reported the fraud, and changed my bank account data
This report was posted on Ripoff Report on 03/30/2015 06:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eharmony/internet/eharmony-eharmony-membership-billing-fraud-santa-monica-ca-internet-1219292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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