Electrolux Failure to stand by their defective product north carolina

I have a 2 year old top of the line Electrolux front load washer. A small cascading vane broke. Its a $30 part. However, its almost $1,000 to repair in labor. They have to take the whole washer apart. I called Electrolux and spoke to a representative as well as a manager ( Brenda).  I  received NO SUPPORT from the Electrolux team.

Their response was SORRY.. The manager was not interested in helping. When I asked Brenda about supporting their product, all she could say was there was nothing that could be done.  I can't believe a company that big would make such an inferior product, but even more suprising was the lack of caring.

I contacted them in facebook and they asked me to provide information. Two days later they still have not responded. We tried to post on their website and they said they don't allow negative ratings. They said it would steer away future business. So I guess their advertising is false too.