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Report: #1276063

Complaint Review: ELEMENT ELECTRONICS - Internet

  • Submitted:
  • Updated:
  • Reported By: randall729 — Pickford Michigan USA
  • Author Confirmed What's this?
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  • ELEMENT ELECTRONICS Internet USA

ELEMENT ELECTRONICS thtf global New television warranty means nothing but a piece of paper. Internet

*Author of original report: Still waiting for Element Electronics to resolve warranty problem

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This company is to be avoided at all costs.  The product I bought was from Walmart.  The product was a 19 inch Element television.  The product worked for 90 days and failed due to electrical television component failure.  The warranty is for one year (12 months) from proof of purchase.  I have repeatedly requested to this company to resolve the problem and honor their warranty.  I repeatedly get responses that the company's support team will take care of this.  I have been emailing this company for 11 months now.  I am at a loss now as to an avenue to pursue legal actions. I may have to write or notify the State of Michigan Attorney General Office for advice.

This report was posted on Ripoff Report on 12/23/2015 08:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/element-electronics/internet/element-electronics-thtf-global-new-television-warranty-means-nothing-but-a-piece-of-pape-1276063. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Still waiting for Element Electronics to resolve warranty problem

AUTHOR: - ()

POSTED: Saturday, March 05, 2016

I am still trying to get a response to the problem with my Element Tv.  I keep getting a run around to this date, March 05, 2016.  I have sent information to the Federal Trade Commission about Element Electronics. The FTC will review all this.  I have a FTC case number on file.  The FTC is interested in consumer complaints and will review a consumers information. There is an 800 number to call also.  I am not going to wait much longer with Element Electronics and I will be calling the FTC telephone number for help.  Randall729,Pickford, Michigan

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