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Report: #1343403

Complaint Review: EMPORIUM.COM - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Hardworkinmom — BRADENTON Florida USA
  • Author Not Confirmed What's this?
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  • EMPORIUM.COM Nationwide USA

EMPORIUM.COM Emporium Scam!! Preys on people looking for help!! Los Angeles, CA Nationwide

*REBUTTAL Owner of company: Response From Emporium

Show customers why they should trust your business over your competitors...

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 I found Emporium.com through American Hope Resources while looking for christmas help. The ad stated NO credit check, and give time to pay. After giving out personal information based on identity questions, I was approved for $1200. I spent a couple hours viewing/shopping based on the fact I'd been approved and that it came from a reputable resource. At the last page of checkout..after I even put my checking account information in to deduct payments, it cancelled me out. It then gave me error message I wasn't approved anymore. Later I checked my email and recd a form letter stating I'm not approved anymore and I can write them within 30 days only to give them 60days to respond why. Horrible.. let down and total scam AFTER they got my personal information which is now stuck in there. Someone should be investigatingredients them. They are advertising with community government resources.

This report was posted on Ripoff Report on 12/15/2016 09:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/emporiumcom/nationwide/emporiumcom-emporium-scam-preys-on-people-looking-for-help-los-angeles-ca-natio-1343403. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 REBUTTAL Owner of company

Response From Emporium

AUTHOR: Emporium Retail - (USA)

POSTED: Monday, December 19, 2016

Hello,

Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. 

We are working to improve our customer service so that we can more effectively update our customers regarding their application status.

We understand your concerns, we will do what we can to provide you with more information regarding the decision.

For us to look into your order, please email us your full name, phone number, and order number to escalations@vnuretail.com


Sincerely,
Emporium Team

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