Complaint Review: Encante Anti Aging serum -
- Encante Anti Aging serum not address USA
- Phone: 1-877-494-0812
- Web: www.encante.co/
- Category: Beauty Products
Encante Anti Aging serum they sent my free sample which I paid the shipping for but then turned around and sent me a whole new order charging my visa card a whopping amount I did not authorize, total rip off. I want my card credited back as they will not take back the new shipment even though it was never opened. ? ?
*General Comment: Enchante Anti Aging Serum
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I ordered a sample product from Ecante anti aging serum and called them and told them I did not like their product, they still sent me another order for a large amount charged to my credit card. I called their customer support and asked could I send the sealed product back and get a refund, they told me no, I should try to sell it to a friend. I told her I was not happy with that answer and they said they could refund me a portion of the products cost. I want a full credit on my visa card as I do not like the product and it breaks my skin out. They refused to do so. I think this really bad customer service if you want to continue to sell your product on the maket. Everybody has a money back guarantee if your not happy about the product.
Therefore I am lodging a complaint against this type of fraud
Diana Witzke
This report was posted on Ripoff Report on 11/16/2015 11:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/encante-anti-aging-serum/encante-anti-aging-serum-they-sent-my-free-sample-which-i-paid-the-shipping-for-but-then-1268272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
Enchante Anti Aging Serum
AUTHOR: Ron - (USA)
SUBMITTED: Tuesday, May 10, 2016
i purchased the free trial and paid the shipping which I don't have a problem with that , but I do this company went in to my charge card and took out close to 200.00. I went to the Regions Bank an filled a affadivat with the bank. I cancelled my credit card so they can't charge anything else.
i think this is a crying shame how companies can do this and get away with this.
They use Ellen Degeneres name to sell the product I am sending an email to her TV Show.
Ron
ringgold ga


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