Encante Free trial ripoff Internet

Ordered free trial of Encante skin serum and eye cream, yet it really was not free as they charge you 5.95 for each product.  Received order yesterday and charged today $99.01 and $98.71.  Called the company to cancel and get a refund on what they charged since I haven't even been able to try product.  All Mike at Encante could say, was I will cancel but can not give your money back.  He continued saying that the trial started when ordered.  He was very rude.  This seems to be a big scam just to get consumers money with out giving them an opportunity to even try the product.