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Report: #862351

Complaint Review: Encore Dental - Plano Texas

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  • Reported By: consumer — Marquette Michigan United States of America
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  • Encore Dental Plano, Texas United States of America

Encore Dental Disappointing customer service Plano, Texas

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I contacted Encore Dental tonight based off of a flier I received in the mail. The customer service representative put me on speaker-phone immediate, yelling in my ear the entire time, even once he took me off of speaker-phone. I sat there politely listening to his sales pitch, although I'm not the type to be impressed by such posturing. I am more practical than that. OK. He says, "so let's get you signed up." I responded that I didn't think it was in my best interest since the amount per month equaled more than what I am currently paying without insurance. His (valid) argument was "what if?" What if you need further dental care that is out of the ordinary? I understand that chance, however paying an extra $100+ year guaranteed through this program v. the unlikelihood that I will need something extra done over the next year doesn't balance out. When I was half way through this sentence, he told me to have a nice night and hung up on me. Wow. How incredibly unprofessional, and I will certainly tell everyone I know to NOT use Encore Dental!!! 

This report was posted on Ripoff Report on 04/01/2012 06:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/encore-dental/plano-texas-75075/encore-dental-disappointing-customer-service-plano-texas-862351. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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